I received someone else's order - what should I do?
Contact us. Email support@printlogik.co.uk or use the contact form, and we will sort it out.
What to send
- Your own order number.
- A photograph of what arrived.
- A line saying what you were expecting.
If you use the contact form, send your message first, then attach the photographs when you reply to our email.
Until we reply
Keep what arrived until we have replied. We will tell you what happens to it.
Your own order
Work that is not what you ordered is ours to put right. See Will I get a reprint or a refund if my order is wrong?
If your own order has not turned up at all, tell us in the same message. See My order has not arrived - what should I do?
For how to report any other problem, see How do I report a problem with my order?