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How does PrintPass credit work?

Each month we add store credit to your printlogik.co.uk account equal to your plan’s monthly price. When you order while logged in, the credit is taken off at checkout.

When it arrives

Your first month’s credit is added when your account is opened. Each later month’s credit is added on or shortly after your payment date. On a yearly plan the credit is still added month by month.

What it buys

Any product on printlogik.co.uk, and any print we quote for you. Credit covers:

  • the price of the order
  • its VAT
  • any delivery charge

If you need something that is not on the site, ask for a quote and we take it off your balance.

If an order costs more than your credit

Order it anyway. Your credit comes off the total and you pay the difference at checkout at your member prices. There is no cap on what you can order.

Delivery

Delivery is free on flyers, folded leaflets, business cards, posters and booklets. Other products may carry a delivery charge, shown at checkout. Where there is one, your credit covers it like the rest of the order. See How much does delivery cost?.

Checking your balance

Email support@printlogik.co.uk at any time and we will tell you your balance, what has rolled over and when it expires.

What credit is not

Credit is store credit with Printlogik Ltd. It cannot be exchanged for money, earns no interest, and cannot be moved to another account or business or sold. It is not held in a separate or protected account.

See section 4 of the PrintPass terms.

Still stuck?

Ask a person. We reply within 2 working days.

Send us a message

Or call 01332 890 222
Monday to Friday, 9am to 5pm. Closed on UK bank holidays.