How does VAT work on PrintPass?

No VAT is charged on your subscription payment. VAT is charged when you order, at the rate for each product, and is taken from your credit along with the price.

Why there is no VAT on the payment

Your payment buys store credit, not print. That credit can be spent on products with different VAT rates, so it is treated as a multi-purpose voucher and no VAT is charged when you pay.

What happens at checkout

Your credit includes VAT. VAT is added per product at checkout:

Product	VAT rate	What comes out of your credit
Leaflets, flyers, brochures and booklets	0%	The price of the print
Most other products, including business cards and posters	20%	The price of the print plus 20% VAT

Most other products are charged at 20%, with some exceptions. Check the product page or your invoice for the rate on a particular product.

So on zero-rated print all of your credit goes on print. On print with 20% VAT, the VAT comes out of the same credit.

Reclaiming VAT

You receive a VAT invoice for every order. If you are VAT-registered, you reclaim the VAT from those invoices, not from your subscription payment.

If the law or HMRC requires us to treat VAT differently, we will tell you before it affects a payment.

See section 6 of the PrintPass terms. For the rates on ordinary orders, see What rate of VAT is charged on print?