Can I change my order after I have placed it?
It may be possible, and there may be a charge. Contact us straight away. Once we have confirmed an order, it can only be changed with our written agreement, and we cannot change a job that has already been printed.
What to do
- Email support@printlogik.co.uk or call 01332 890 222. Phone is quickest if you ordered today.
- Give us your order number and the change you need.
- We tell you whether the change can be made and whether it will be charged.
- Wait for our written reply before assuming the change has been made.
Why timing matters
Production begins once we have received your payment and your artwork has been accepted or approved. If both happen before 12pm on a production day, production begins that day. After 12pm, it begins on the following production day.
Production days are Monday to Friday, excluding UK public holidays.
If you have already approved your artwork
Approving print-ready artwork is your sign-off for it to go to print. After sign-off we are not liable for content or artwork errors in the finished work, so tell us about a mistake as soon as you spot it.
If a change is no longer possible, see Can I cancel my order?.
The full terms are in our Terms and Conditions.