What happens if I gave the wrong delivery address?

Contact us straight away with your order number and the correct address. Email support@printlogik.co.uk or call 01332 890 222.

If the order has already gone

Where delivery fails because we were given an incorrect address, the courier returns the goods to us. We may charge to send them out again.

Re-routing or redelivery caused by an incorrect or incomplete address may also carry an additional charge. We tell you about any charge before applying it.

If it was delivered to the address you gave

We are not liable where the parcel was delivered to the address you provided. Check the address on your order confirmation as soon as you receive it.

Hotels, venues and conference centres

Delivery to a temporary address - a hotel, an exhibition venue or a conference centre - is at your risk. If your print is for an event, consider having it delivered to an address where someone you know can receive it.

Before you order

Check the delivery address at checkout, including the postcode and any building or unit number.

The full wording is in section 2 of our Shipping Policy and section 8 of our Terms and Conditions.