Can I track my delivery?
Yes. When your order leaves us, we send you a dispatch email with a tracking link. Every order gets one.
How to track
- Find the dispatch email for your order.
- Follow the tracking link in it.
- The link shows where your parcel is.
Orders are sent by courier. The courier varies, so use the link in your own dispatch email.
Before the dispatch email arrives
You can see your order in your account at printlogik.co.uk/account/orders. The account does not show a live status, so the dispatch email is how you know your order is on its way. See Where is my order?.
If the tracking shows a problem
- If the courier could not deliver, see I missed my delivery - what happens now?.
- If the parcel has not arrived when it should have, see My order has not arrived - what should I do?.
Who is responsible
Your order remains our responsibility until it is delivered to you, or to someone you have nominated to receive it. If it goes missing, tell us and we will investigate with the courier.
The full wording is in our Shipping Policy.