Is the artwork check free, and what does it cover?
Yes. The artwork check is free on every order, and it is done by a person, not software. You do not need to ask for it.
What happens
- You upload your artwork during checkout, or after ordering through the upload link we email you.
- One of us opens the file and looks at how it is set up for print.
- If we spot a problem, we email you. Production does not start until you reply.
- If the file is fine, it goes to print. We do not send a proof for a print-ready file you supplied.
Artwork uploaded through checkout is treated as approved by you.
What the check covers
It is there to catch setup problems, the kind covered in what file type to send.
What it does not cover
The check does not look at spelling or content. It is not a proofread. You are responsible for what your artwork says: the spelling, phone numbers, prices, dates and layout. We do our best to spot problems and tell you about them, but once artwork is signed off we are not liable for content or artwork errors in the finished print, unless the error came from our production process.
Before you upload, read every word, and ask someone else to read it too. See what signing off artwork means.
If we find a problem
You can correct the file yourself and send it again. That is free, and the production time starts again from when we accept the corrected file.
If you would prefer us to do it, an artwork fix costs £15-£20 a design before VAT. We usually quote first and wait for your go-ahead, though a small fix may be done without asking. See what an artwork fix costs.
If you are not sure about a file
Ask before you order. Email support@printlogik.co.uk or call 01332 890 222, Monday to Friday, 9am to 5pm. We would always prefer you asked first.