What does signing off my artwork mean?

proof, approve, approval, PDF proof, check before print, confirm artwork, spelling mistake

Signing off means you have checked the print-ready artwork and confirmed it can go to print. From that point, the content, spelling and layout are your responsibility.

When you get a proof

We send a proof only when we have changed, fixed or created the artwork. If you supplied a print-ready file, it goes to print after the artwork check and no proof is sent, so your own check before you upload is the final one.

How sign-off happens

Approval is by email only.

Artwork you upload through checkout is treated as approved by you. We contact you if there is any issue with it. If we need to amend your files, we agree that with you by email beforehand.
Artwork we have changed, fixed or created is sent to you by email as a proof. You approve it by replying to that email to confirm it can go to print.

Production starts once artwork is approved and, unless you have a credit account, payment has been received.

What a proof is for

A proof is a copy of your artwork sent for you to check. It is for checking content only. Proofs are not colour accurate: colours on your screen will not exactly match the printed result. See will my print match what I see on screen.

What to check before you approve

Spelling, read slowly, word by word.
Names, phone numbers, email and web addresses. Dial the number. Type the address into a browser.
Prices, dates and times.
That nothing is missing and nothing is in the wrong place.
That it is the right size and the right number of pages.
That any QR code scans and goes to the right page.

Ask a second person to read it. A fresh pair of eyes finds things you have stopped seeing.

What happens if there is a mistake after sign-off

An error that was in the artwork you approved is not a print fault, and we cannot accept a return or claim for it. This applies even though we check files ourselves: we do our best to spot problems and tell you, but the final check is yours.

If an error came from our production process and was not in the artwork you approved, that is ours to put right, and we will agree a remedy with you.