Is the artwork check free, and what does it cover?

Yes. The artwork check is free on every order, and it is done by a person, not software. You do not need to ask for it.

What happens

You upload your artwork during checkout, or after ordering through an upload link.
One of us opens the file and looks at how it is set up for print.
If we spot a problem, we contact you before anything is printed. If we need to amend your files, we agree that with you by email beforehand.
If the file is fine, it goes to print. We do not send a proof for a print-ready file you supplied.

Artwork uploaded through checkout is treated as approved by you.

What the check is for

The check looks at whether your file will print properly. It is there to catch setup problems, the kind covered in what file type to send.

What it does not replace

The check is not a proofread. You are responsible for what your artwork says: the spelling, phone numbers, prices, dates and layout. We do our best to spot problems and tell you about them, but once artwork is signed off we are not liable for content or artwork errors in the finished print, unless the error came from our production process.

Before you upload, read every word, and ask someone else to read it too. See what signing off artwork means.

If we find a problem

You can correct the file yourself and send it again. If you would prefer us to do it, an artwork fix costs £15-£20 an item before VAT. See what an artwork fix costs.

If you are not sure about a file

Ask before you order. Email support@printlogik.co.uk or call 01332 890 222, Monday to Friday, 9am to 5pm. We would always prefer you asked first.